FAQs

Your first appointment will involve a dynamic assessment and a thorough investigation of the medical history of yourself or your animal. Equine assessments are approximately 60 minutes long and canine/human appointments are 45 minutes. 

Follow up sessions are usually 30-40 minutes for humans and canines, 60 minutes for equine. Complex cases will take a little longer, time depending on severity of the condition/injury.

It is preferred that all our clients come to a physiotherapy session as clean and dry as possible. We realise an injury may prevent or hinder this, but please, if possible, come clean! A quiet, calm environment is most suited for our sessions, away from distractions and if it’s an animal, away from other pets. If it is an equine physiotherapy session, the horses are ideally treated in the stable, if that is not available, they will need to be undercover in case of wet weather and ideally on a level, non-slip surface.

Every case is different, and every treatment plan bespoke. But on average we recommend at least one day off or an ‘easy day’, post treatment, as your horse may be a wee bit sore!

This depends entirely on the severity and nature of the condition. Some patients may need more regular treatments or a long-term management plan than other. Each treatment plan is specifically tailored to each client’s needs and requirements.

The Veterinary Surgeons’ Act states that complimentary therapies may only be performed under direction of a qualified veterinary surgeon. This law ensures that only properly qualified practitioners attend to your animal, and that all those associated with your animal’s care, work together as a multidisciplinary team.

Each appointment includes an assessment, treatment and advice on what exercises may be appropriate between sessions. Holly will discuss management strategies and any alterations that may be needed. For more information, please see our services page.

Holly has experience treating both anxious horses and dogs. She always takes her time ensuring that the animal feels comfortable around her. Sometimes this may mean that in the first session there is a lot of bond-building between therapist and animal in order to forge compliance for a later session. On rare occasions, a muzzle may be required when a dog is particularly anxious, causing them to act out of character. In these rare instances, Holly will educate the owners on how to muzzle train their dog prior to sessions.

This varies case by case. In the early stages of rehabilitation, it may be necessary that sessions are needed closer together.

Cash and bank transfer is accepted. Payment details will be stated on customer invoice.

With insurance companies, I would take payment from the client who then use the invoice to get the money back.

If you are unwell, please inform Holly so she can decide if the treatment session needs to be postponed.

Please inform SFP at the earliest possible instance, so that alternative arrangements can be made, so as not to put your animal, or other animals at risk.